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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liz Vargas

April 25, 2025

5  out of  5
rating by Liz Vargas
"My experience with Gordon Smith was exceptional. From their friendly and knowledgeable team to their commitment to customer satisfaction, I wholeheartedly recommend them to anyone searching for reliable insurance services.”"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jin Ko

April 25, 2025

5  out of  5
rating by Jin Ko
"Excellent service all around. Very thorough answering questions. G was great to speak to and offered help with needed and Makayla was an amazing agent. Highly recommend this office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marco martinez

April 25, 2025

5  out of  5
rating by Marco martinez
"Long time policy holder very happy with service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jonathan Montez

April 25, 2025

5  out of  5
rating by Jonathan Montez
"The customer service was amazing, the lady I was speaking with was very professional and polite answering all the questions I had with ease. I believe her name was Makayla, she did an amazing job and I hope everyone gets the same experience I did!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Earl

April 25, 2025

5  out of  5
rating by Earl
"Makayla was extremely helpful with my insurance. She was kind, patient, and made everything easy to understand. I highly recommend her!"
We responded:
"We’re thankful for your feedback, Earl! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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kat o

April 18, 2025

5  out of  5
rating by kat o
"G was so friendly and helpful! I’m so grateful for her assistance!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Chelsea Terry State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ayooluwa O

April 16, 2025

5  out of  5
rating by Ayooluwa O
"Doubra helped me with my car and renters insurance and made everything super easy. Great service and very helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Esse Airekholo

April 16, 2025

5  out of  5
rating by Esse Airekholo
"Chelsea terry team did a good job on my car especially Doubra , she was very patient, she explained the issue I had with my car and helped me find a solution to my problem. Thanks Doubra."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Aimee Smith

April 14, 2025

5  out of  5
rating by Aimee Smith
"Doubra was very kind and helpful! I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Connie Cerny

April 9, 2025

5  out of  5
rating by Connie Cerny
"I’ve been with Chelsea for 12 years. Have always known I am in good hands. I worry about nothing. Thank you Chelsea, Gordon, and Genevieve!! ❤️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Abhimanyu Chatterjee

April 3, 2025

5  out of  5
rating by Abhimanyu Chatterjee
"Great and seamless experience able to provide and modify insurance in mere minutes. Quick, to the point and effective insurance provider?"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andrew Drinkard

March 31, 2025

5  out of  5
rating by Andrew Drinkard
"I’m impressed with the attention and service I received while visiting Chelsea Terry Statefarm agency. Gordon Smith was very professional and detailed while making sure all of my concerns were addressed in a manner that was easy for me to understand. I will definitely recommend his services to my friends and family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for you at Chelsea Terry State Farm, just let us know! "
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Aretha Lafayette

March 29, 2025

5  out of  5
rating by Aretha Lafayette
"Updated 4/20/24 Elizabeth Trusty at Chelsea Terry State Farm has been such a great help to me for a while now. She recently figured out that I have been carrying two homeowner's insurance policies (the other company canceled, sent a refund check, and then reinstated it anyway) and walked me through everything I needed to do to fix the situation. She has also stayed after work SEVERAL times to ensure I got what I needed for auto insurance. She's always super kind and helpful, and she anticipates my needs and reaches out to me before I have a chance to contact her. I've worked with several people at this office, and I've received nothing but great service. I don't quite recall how I found this office, but I'm thrilled I did! The staff is always kind, helpful, & communicative. They also have great rates and really listen to & work with you. I had some assistance from both Doubra and Julio today, and always, they provided excellent customer service. I always appreciate how geniune and attentive they are. Many thanks!"
We responded:
"Hi Aretha, thank you for your kind words about our team here at Chelsea Terry State Farm! We strive to provide the best customer service and coverage for your needs, and we are always here to help!"
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Jen montez

March 28, 2025

5  out of  5
rating by Jen montez
"I am extremely grateful to Makayla for taking the time to explain insurance to me. As someone who is new to the subject, her patience and clear explanations made a significant difference. I now feel much more confident in understanding the process. Thank you, Makayla!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Punyanith Ta

March 27, 2025

5  out of  5
rating by Punyanith Ta
"Chelsea Terry and her team, along with Doubra, are exceptional. I had a great experience discussing life and auto insurance options with them. They were incredibly knowledgeable, patient, and thorough in explaining my coverage choices. Doubra took the time to go over all my options, making sure I understood everything and felt confident in my decisions. Highly recommend them for anyone looking for expert insurance guidance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Seriyatie Eldridge

March 25, 2025

5  out of  5
rating by Seriyatie Eldridge
"I had the pleasure of working with Makayla from State Farm, and she was absolutely amazing. She went above and beyond to help me with all my questions and concerns, providing clear explanations and personalized recommendations. Her professionalism and dedication made the process seamless, and I truly appreciate her support. Highly recommend Makayla for anyone looking for outstanding service! She represents this company well!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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PureNRG Cycle

March 21, 2025

5  out of  5
rating by PureNRG Cycle
"This has been the most responsive team since we began working with them in 2023. They are thorough and set expectations. Doubra Daunemigha delivered a request for us during crunch time. Thank you."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gregory Clift

March 19, 2025

5  out of  5
rating by Gregory Clift
"I have worked with this agency, and Gordon Smith in the office in particular, for many, many years. Fantastic group. Prompt responses to all my questions over the years and I highly recommend them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Earl Johnson Jr

March 18, 2025

5  out of  5
rating by Earl Johnson Jr
"Makayla was outstanding in helping me secure auto, home, and life insurance. She made the process smooth, explained everything clearly, and found the best coverage to fit my needs. Her professionalism and expertise were exceptional. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Babu BS

March 14, 2025

5  out of  5
rating by Babu BS
"They're always reachable for service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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caroline crisp

March 14, 2025

5  out of  5
rating by caroline crisp
"Doubra helped me set up my renter’s insurance. She was helpful and efficient, as well as lovely to talk to."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Otis

March 12, 2025

5  out of  5
rating by Michael Otis
"Doubra is great! She’s super helpful, explained everything clearly, and made the whole insurance process easy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Doubra was able to assist you effectively and make the insurance process smooth for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, feel free to reach out! "
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sankey deborah

March 12, 2025

5  out of  5
rating by sankey deborah
"Gordon and Doubra gave me the best advice on life insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gordon and Doubra were able to provide you with valuable advice on life insurance. Our team is dedicated to ensuring that our clients receive the best support and information to make informed decisions. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!"
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Hanan Mohamed

March 5, 2025

5  out of  5
rating by Hanan Mohamed
"Doubra is the best!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
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Vikram Minhas

January 15, 2025

5  out of  5
rating by Vikram Minhas
"Worked with Makayla Keck to get auto and home insurance. She was very thorough and precise in explaining what I needed."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"